Real estate in general is built to last an eternity or at least a lifetime
thus justifying your assumption that building technology once installed,
should reliably function for many years. If you decide to use smart home
by ubisys you will get components whose firmware (that is what the software
installed in the various components is called) can be updated via the internet
at any given time. As soon as we offer new functions our customers using ubisys
components immediately reap the benefits — unless of course, the update in
question, is hardware based.
Our home gateway regularly checks for ubisys latest firmware. You then decide
if you want it automatically installed or maybe wait for an even newer version.
The gateway also checks up on updates for all other ZigBee components in your
system and makes it available.
Even though our systems are thoroughly tested it may occur that a glitch in
our firmware is detected after the component has been installed or changes in
the standards have to be implemented. We have also taken precautions for these
kinds of situations: Via „ZigBee Over-the-Air firmware upgrade (OTA)”
these kind of devices can be upgraded while still active within the system —
thus eliminating the need of a service engineer showing up or, god forbid, having to
deinstall the device and sending it back for servicing.
Be prepared for the future smart grid today
With smart home products by ubisys you will already be prepared for the intelligent
electricity grid of tomorrow, for ZigBee is already an integral part of the planning
and development in this area and has been chosen as base technology for the
upcoming standardisation. The OTA function also guarantees that future standards
such as ZigBee IP and ZigBee Smart Energy 2.0 are supported if neccessary.
Remote maintenance: First hand service and support
The smart home gateway by ubisys has one particular function that backs up our
service and support claims: In case of technical problems simply contact our competent
support team and if absolutely neccessary allow them remote access to your gateway.
No worries: The access is absolutely secure and can be terminated by yourself at
any time — there is no back door.